INFINITI of tacoma at fife


INFINITI of Tacoma at Fife JD Power award
SALES: (888) 548-7711
SERVICE: (888) 472-2650
PARTS: (888) 472-2650
 
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Sales
Promised great service and delivered.
55
Shopping a used sporty SUV for my wife met with Robert Klaus who did a great job on intro and test drive. Came back next day and completed the deal with Micheal and Michelle in finance. Peter Olson worked with Robert behind the scenes coordinating the whole adventure. Painless process, friendly low pressure easy to deal with folks. the whole team came out to see my wife off in her new car including all the management team and the owner himself, all stood there in the pouring rain to watch her drive away! Highly recommend Robert and Peter if youre out car shopping. old fashioned personal service gets it done.
Sales
My experience at Key West Ford
4.85
I will share here my experience with Key West Ford. I have spent more than 7 hours with Mr. Peter olson (salesman), he was incredibly patient with me, showed me more than 12 possibilities of vehicles (in my budget). After we pick some cars he took me to do 5 test drives with the vehicles what really helped me so much on my choice. Today I just pick up my car at Key West Ford just all clean (little issues on the vehicle were fixed just as promissed to me) and with fuel only for me to drive. I would like to thank Mr Peter Olsen and Key West Ford Team. Thank you so much. Dário Zumerle
Sales
Great service and price
55
Jeff spent a long time with us and was very friendly and patient without being pushy. We purchased a used car, and on delivery he noticed a warning light in the dash. The dealership took care of it promptly. After driving for a few weeks we’re very happy with our car. Highly recommended!
Sales
Friendly, honest and fast.
55
Sasha was great to deal with. He was informative, friendly and fun to deal with. He wasnt pushy at all. They were fair about pricing and the whole process was easy and quick. Nicholas who did my fianancing was a pleasure to deal with and I would have to say overall this was the best experience buying a new vehicle I have had.
Sales
Outstanding Customer Service & Popcorn
55
From the second I pulled into the parking lot the experience started... I was greeted as soon as I exit my vehicle and was shown vehicles that I was interested in... Customer Service is key for me and when I didn't received it to my standards at another dealership which was closer to home, I decided to try Key West Ford... I am happy to say that I made a smart decision and needless to say I left with a new vehicle that I'm very happy with... If you are looking for a new vehicle I highly recommend Key West Ford...
Sales
Organized and Quick
55
Second time buying a new truck with the guys at Key West Ford. I'm a busy person and they worked hard while I was unavailable to finalize my truck purchase. Peter Olson worked especially hard for me and I received what I asked for. Thank you!
Sales
The salesman was nice
35
I was so pleased with my experience here. I had my kids with me and it could have been worse. Arash was lovely to deal with. I didn’t feel like the manager really got us.
Sales
Great Better then before. Keep the good work up.
55
It was a great pleasure to have a sales person care about me as a client. The other workers at Keywest Ford were very present to deal with too. In the past the after care service was not good. Keywest has change for the the better. Sales people like Peter Olson are need in the car sales industry. Peter went above and beyond to make my experience to be a great one. I would recommend if you are look for a vehicle to go see Peter at Keywest ford. The team members At Keywest ford were very different to deal with compared to my last few experiences. The new team were great. Keep the good work up.
Sales
Excellent customer service!
55
Highly recommend Peter Olsen for sales. Super helpful and very authentic. Definitely one of my best experiences thus far. Thank You, Peter! Sincerely Joeleen Toback

Award-Winning Service: The INFINITI of Tacoma Difference

award winning INFINITI of tacoma dealership washington

Since 1968 J.D. Power has defined the automotive industry - seeking to connect consumers to key sales metrics. Through rigorous analyses it's set the standards for manufacturers and dealerships alike; and it's defied the notion of adequate, instead demanding exceptional.

It is our great honor, therefore, to accept recognition as a J.D. Power Dealer.

For the second year in a row, INFINITI of Tacoma has been given the Dealer of Excellence for the Customer Sales Experience award. This celebrates our dedication to Washington consumers; and it serves as a reminder that our philosophy of fostering relationships (rather than mere profits) remains a viable one.


INFINITI of Tacoma is very proud to have been awarded the J.D. Power 'Dealer of Excellence' award for the second year in a row. We are only the third INFINITI dealer in the country to receive this prestigious award, and we are the only INFINITI dealer in the country to ever receive it twice. This award is not only measured by our wonderful customer service, but also by the way that we do business.

We are not a traditional car dealership. INFINITI of Tacoma does not employ sales-people. Instead you can shop with confidence, knowing that our product specialists are 100% non-commissioned employees. There is absolutely zero pressure to buy - ever - and we back this up with a five-day 100% money-back guarantee (no questions asked). 

INFINITI of Tacoma also includes lifetime powertrain coverage on all new, certified pre-owned, and any pre-owned INFINITI vehicles less than five years old and with 40,000 miles or less. No other INFINITI dealer in Washington, Oregon, or Idaho provides such comprehensive support - at no cost to the customer.

Also every driver qualifies for our exclusive Shares Program - which means, if you have a trade-in, we share the profits with you once it’s re-sold. No other dealer provides this exciting offer.

MARK CLYMER
General Manager

INFINITI of Tacoma represents the best in customer support - and it’s our privilege to serve as Washington’s premier dealership. We look forward to the many years to come.

Thank you.


Exclusive INFINITI Of Tacoma News

INFINITI Of Tacoma Delivers Zero-Pressure Sales...
by shares-program-blog, January 16, 2019, 9:28 am
It’s an unfortunate trade-in truth. High-stress tactics and intense sales teams dominate the dealer experience, urging drivers to make decisions at a rapid pace. There’s no time to think; there's no chance to breathe. Instead...
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INFINITI Of Tacoma Simplifies The Vehicle...
by shares-program-blog, January 16, 2019, 9:09 am
Too few seconds define your day. Why then would you waste time battling online listings and tedious phone calls while trying to sell your car?INFINITI Of Tacoma knows that the automotive market proves difficult to conquer - with...
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INFINITI Of Tacoma Embraces All Vehicles With...
by shares-program-blog, January 7, 2019, 5:04 am
It’s a series of disappointments - with you trekking to dealerships, trying to convince them of your vehicle’s worth. No salesman seems impressed, however, and you find yourself facing rejections, hesitations, and (worse)...
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INFINITI Of Tacoma Brings ‘KBB’ Value To...
by shares-program-blog, January 7, 2019, 4:48 am
There are few certainties in life - with each day forcing you to endure fickle patterns and changing trends. Adapting proves essential… and exhausting, leaving you craving some form of assurance.INFINITI of Tacoma is proud to...
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INFINITI Of Tacoma Promises Top Appraisal Value...
by shares-program-blog, December 17, 2018, 7:26 pm
The number is… underwhelming. You stare at a piece of paper - noting the collection of zeros and decimal points, weighing their worth in your mind. A dealer assures you that this is the best possible appraisal you can hope to...
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INFINITI of Tacoma Welcomes New Troops to JBLM...
by infiniti-news, August 12, 2018, 4:00 pm
Here at INFINITI of Tacoma, we have endless gratitude to the brave service men and women who help keep our country safe. As a way to show our respect, we are continually looking for ways to give back to and support Washington’s...
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