INFINITI of tacoma at fife

INFINITI of Tacoma at Fife JD Power award
SALES: (888) 548-7711
SERVICE: (888) 472-2650
PARTS: (888) 472-2650
Facebook Google Plus Instagram Pinterest Twitter
Fantastic dealer!
From first contact to the end, it was a smooth and awesome experience at Key West Ford. I inquired to the sales rep Kai through AutoTrader the day before about a 2008 Jeep Patriot. Within hours I got a response, and we scheduled a test drive next day. Following day Kai was awesome and texted me his ETA to the dealership, and made sure I was taken care of before I even came in. The test ride was smooth, and I loved the car and price. The finance rep Gurj was also fantastic, worked around some technicalities with the financing and got me on the road in no time. Within a few hours, everything was sealed and I drove home with the Jeep. Thank you Kai, Gurj, and everyone else who took care of me today. I appreciate the transparency, friendliness, and professionalism from everyone.
Great service from Pete & Brian
We bought two used cars, one from Brian and one from Peter. Both took their time to search for the right car and we went with each car on a test drive.
Best dealership
Peter Olson was very helpful with everything took his time to explain and show all. Management team was remarkable. This place is a friendly and amazing place to be. Recommend to everyone that want to have a amazing experience like myself.
2018 Ecosport
Great service from the staff a Key West Ford. I was surprised to pick up vehicle with a fill tank of fuel alot of dealerships don't do this anymore.
Going above and beyond to satisfy
Peter, while on his day off (what salesperson ever has a day off LOL) spent the entire day trying to find the best fit for us in a used vehicle. After shovelling many cars covered in a foot of snow, we realized that Peter was willing to shovel the whole lot if we could find what we were looking for. What really impressed us was not only his knowledge of the vehicles and the new technology but his desire to find us the vehicle best suited to our needs. Peter helped us narrow down the search and test drive suitable vehicles till we found this comfortable and economical vehicle with more options than we asked for. All the staff involved in our search were friendly, courteous and very helpful
Buying a truck from Key West Ford was a positive experience.
Buying our used truck from Key West Ford turned out to be a hassle free experience for my wife and me. The sales person, Jag Dhillon, and the two managers, Ivan Matulik and Michael Nokes, were professional, courteous and friendly. We encountered no high pressure sales tactics. We also were appreciative of the fact that Ivan allowed us to take the truck to our own mechanic for an inspection and appraisal. The vehicle was more than fairly priced and was in excellent mechanical shape. Their detail crew had the 2010 F150 looking like new. We would have no problem recommending Key West Ford to others.
Review of sale service
I had an exceptional experience dealing with the whole team at key west Ford, especially Jag and Nicholas T. They went above and beyond to help us get our new vehicle!! I would recommend to others for sure.
Excellent customer service
Peter was an ideal salesman. He was friendly, helpful and put us under no pressure. We got a great deal on exactly the right car.
excellent customer service
i googled vehicles, found a truck i was interested in and emailed dealer info request. salesman got back to me next day. went for a test drive and told them i love the truck. they washed, fueled, and did the spay bed liner before i was even ready to pick up!! i was very impressed with the efficiency!! a big thanks to Nick who was able to finance, Ivan the manager and Peter the salesman. would def recommend to friends and family looking to buy vehicle. I love my new truck!

Award-Winning Service: The INFINITI of Tacoma Difference

award winning INFINITI of tacoma dealership washington

Since 1968 J.D. Power has defined the automotive industry - seeking to connect consumers to key sales metrics. Through rigorous analyses it's set the standards for manufacturers and dealerships alike; and it's defied the notion of adequate, instead demanding exceptional.

It is our great honor, therefore, to accept recognition as a J.D. Power Dealer.

For the second year in a row, INFINITI of Tacoma has been given the Dealer of Excellence for the Customer Sales Experience award. This celebrates our dedication to Washington consumers; and it serves as a reminder that our philosophy of fostering relationships (rather than mere profits) remains a viable one.

INFINITI of Tacoma is very proud to have been awarded the J.D. Power 'Dealer of Excellence' award for the second year in a row. We are only the third INFINITI dealer in the country to receive this prestigious award, and we are the only INFINITI dealer in the country to ever receive it twice. This award is not only measured by our wonderful customer service, but also by the way that we do business.

We are not a traditional car dealership. INFINITI of Tacoma does not employ sales-people. Instead you can shop with confidence, knowing that our product specialists are 100% non-commissioned employees. There is absolutely zero pressure to buy - ever - and we back this up with a five-day 100% money-back guarantee (no questions asked). 

INFINITI of Tacoma also includes lifetime powertrain coverage on all new, certified pre-owned, and any pre-owned INFINITI vehicles less than five years old and with 40,000 miles or less. No other INFINITI dealer in Washington, Oregon, or Idaho provides such comprehensive support - at no cost to the customer.

Also every driver qualifies for our exclusive Shares Program - which means, if you have a trade-in, we share the profits with you once it’s re-sold. No other dealer provides this exciting offer.

General Manager

INFINITI of Tacoma represents the best in customer support - and it’s our privilege to serve as Washington’s premier dealership. We look forward to the many years to come.

Thank you.

Exclusive INFINITI Of Tacoma News

INFINITI Of Tacoma Delivers Premium Trade-In...
by shares-program-blog, March 18, 2019, 9:37 am
The customer experience rarely proves positive - with dealerships burdening every trade-in with an excess of contract negotiations and circular logic. Nothing is easy; everything is frustrating; and the entire process leaves...
Read More
INFINITI Of Tacoma Delivers Over $70,000 In...
by shares-program-blog, March 9, 2019, 9:04 am
It’s a milestone we never expected - but are certainly grateful for. INFINITI of Tacoma has delivered over $70,000 in Shares Program payouts! We’ve watched as our profits have expanded throughout the months; and, with every...
Read More
INFINITI Of Tacoma Provides Region-Wide Value
by shares-program-blog, February 27, 2019, 6:29 am
Patience is a virtue - but not an easy one. You prefer decisions to be quickly made and immediately resolved, with hesitation viewed always as the enemy. Traveling more than few miles, therefore, to trade-in your car seems a...
Read More
INFINITI Of Tacoma Offers Exceptional Trade-In...
by shares-program-blog, February 25, 2019, 11:49 am
With each month our Shares Program delivers value to Tacoma - with over $60,000 in total rewards earned. We seek to provide drivers with the dollars they deserve, pairing market-leading appraisals with exclusive profits; and we...
Read More
INFINITI Of Tacoma Emphasizes Customer Service...
by shares-program-blog, February 25, 2019, 11:34 am
History often repeats itself - and, as you slink into a dealership, you find yourself afraid that this will happen now. Your past experiences have proven less than ideal. Stress was high; pressure was relentless; and you made...
Read More
INFINITI of Tacoma Welcomes New Troops to JBLM...
by infiniti-news, August 12, 2018, 4:00 pm
Here at INFINITI of Tacoma, we have endless gratitude to the brave service men and women who help keep our country safe. As a way to show our respect, we are continually looking for ways to give back to and support Washington’s...
Read More