From first contact to the end, it was a smooth and awesome experience at Key West Ford.
I inquired to the sales rep Kai through AutoTrader the day before about a 2008 Jeep Patriot. Within hours I got a response, and we scheduled a test drive next day.
Following day Kai was awesome and texted me his ETA to the dealership, and made sure I was taken care of before I even came in. The test ride was smooth, and I loved the car and price. The finance rep Gurj was also fantastic, worked around some technicalities with the financing and got me on the road in no time.
Within a few hours, everything was sealed and I drove home with the Jeep. Thank you Kai, Gurj, and everyone else who took care of me today. I appreciate the transparency, friendliness, and professionalism from everyone.
Great service from Pete & Brian
We bought two used cars, one from Brian and one from Peter. Both took their time to search for the right car and we went with each car on a test drive.
Peter Olson was very helpful with everything took his time to explain and show all.
Management team was remarkable.
This place is a friendly and amazing place to be.
Recommend to everyone that want to have a amazing experience like myself.
Great service from the staff a Key West Ford. I was surprised to pick up vehicle with a fill tank of fuel alot of dealerships don't do this anymore.
Search over !!!
Going above and beyond to satisfy
Peter, while on his day off (what salesperson ever has a day off LOL) spent the entire day trying to find the best fit for us in a used vehicle. After shovelling many cars covered in a foot of snow, we realized that Peter was willing to shovel the whole lot if we could find what we were looking for. What really impressed us was not only his knowledge of the vehicles and the new technology but his desire to find us the vehicle best suited to our needs. Peter helped us narrow down the search and test drive suitable vehicles till we found this comfortable and economical vehicle with more options than we asked for.
All the staff involved in our search were friendly, courteous and very helpful
Buying a truck from Key West Ford was a positive experience.
Buying our used truck from Key West Ford turned out to be a hassle free experience for my wife and me. The sales person, Jag Dhillon, and the two managers, Ivan Matulik and Michael Nokes, were professional, courteous and friendly. We encountered no high pressure sales tactics.
We also were appreciative of the fact that Ivan allowed us to take the truck to our own mechanic for an inspection and appraisal.
The vehicle was more than fairly priced and was in excellent mechanical shape. Their detail crew had the 2010 F150 looking like new.
We would have no problem recommending Key West Ford to others.
Review of sale service
I had an exceptional experience dealing with the whole team at key west Ford, especially Jag and Nicholas T. They went above and beyond to help us get our new vehicle!! I would recommend to others for sure.
Excellent customer service
Peter was an ideal salesman. He was friendly, helpful and put us under no pressure. We got a great deal on exactly the right car.
excellent customer service
i googled vehicles, found a truck i was interested in and emailed dealer info request. salesman got back to me next day. went for a test drive and told them i love the truck. they washed, fueled, and did the spay bed liner before i was even ready to pick up!! i was very impressed with the efficiency!! a big thanks to Nick who was able to finance, Ivan the manager and Peter the salesman. would def recommend to friends and family looking to buy vehicle. I love my new truck!
Prestige Concierge Service For Seattle
The INFINITI of Tacoma Difference
Too busy to come in for a test drive? Don't want to bother with the typical dealership experience? Thanks to our exclusive Concierge Service, you won't have to! Let us schedule a demonstration at your home or work.
You can organize your next new car purchase (or lease) remotely with help from our team. Only three easy steps separate you from the ultimate luxury ride:
Pick out the INFINITI you want - we boast hundreds of Q50, Q60, Q70, and other premium platforms. Find the one that is tailored for your needs with help from our expert staffers (we’ll offer spec comparisons, pricing information, and more to ensure full confidence in your decision).
Choose a convenient drop-off time - we'll happily arrange a delivery to your home, office, or another predetermined location. It will be our pleasure to adapt to your scheduling needs.
Bring a pen - we'll have all of the necessary paperwork ready for your signature.
You’ll never need to set foot in our showroom! Every lease, loan, and purchase can now be conducted entirely off-site - ensuring a seamless (and fast) shopping experience.
Have a trade? That's no issue! We offer Kelley Blue Book Instant Cash - an exclusive service that allows our customers to verify the value of their vehicles. When paired with our Shares Program (which ensures maximum profits), we guarantee your satisfaction. We’ll even take your old car away when delivering your new one.
INFINITI of Tacoma strives to provide our customers with the options they deserve - and our Concierge Service will bring convenience to the Washington market. To request further information (or to start the purchasing process) contact us today!
Our featured inventory
2019 INFINITI QX60
2019 INFINITI QX60
2019 INFINITI QX60
BACK-UP CAMERA, ALL WHEEL DRIVE, HEATED FRONT SEATS, HEATED STEERING WHEEL, NAVIGATION, BLUETOOTH, MOONROOF,...
The customer experience rarely proves positive - with dealerships burdening every trade-in with an excess of contract negotiations and circular logic. Nothing is easy; everything is frustrating; and the entire process leaves...
It’s a milestone we never expected - but are certainly grateful for. INFINITI of Tacoma has delivered over $70,000 in Shares Program payouts! We’ve watched as our profits have expanded throughout the months; and, with every...
Patience is a virtue - but not an easy one. You prefer decisions to be quickly made and immediately resolved, with hesitation viewed always as the enemy. Traveling more than few miles, therefore, to trade-in your car seems a...
With each month our Shares Program delivers value to Tacoma - with over $60,000 in total rewards earned. We seek to provide drivers with the dollars they deserve, pairing market-leading appraisals with exclusive profits; and we...
History often repeats itself - and, as you slink into a dealership, you find yourself afraid that this will happen now. Your past experiences have proven less than ideal. Stress was high; pressure was relentless; and you made...