I was extremely happy with most of the folks I spoke with during my time at Key West. It took me 3 days of visiting the dealership to make sure I was making the right decision on the vehicle for my needs and my budget. All staff but one understood that this purchase wasn't an easy one to make within my budget. Peter Olsen, Michael Nokes and Robert Klaus really understood why I needed to take my time and research all my options. I appreciated their kindness and patience and didn't feel at all pressured into the sale.
Helpful and honest dealers. Car was well inspected and in advertised good condition. Overall the service was good and the sale was fair. Dean was great!
I saw an ad for a F350 at the lot. The truck was not on the lot due to construction. It took a day to get the truck so I could see it. I made a deal and drove it away that afternoon. Happy with the vehicle. Sales person was new to Key West and lacked knowledge of all the options on the truck.
Over and above
They were great. They did everything in their power to help us. They really know there stuff. They took the time to explain everything and answer all if our questions. They really want to make that we got everything we needed and more.
Honest and Trustworthy Dealership
There were a few hiccups that came along with our purchase of a pre-owned vehicle but I was impressed with how much effort was taken to remedy the situation and make sure we were feeling great about our purchase. The dealership really went above and beyond to get us in a vehicle that was safe and good quality!
Jeff was very attentive both on-site and through follow-up calls, addressing concerns, and doing everything in his power to remedy the situation. I would highly recommend working with Jeff who was easy going, enthusiastic, and kept the process very simple.
In the end, we are very happy with our new (to us!) vehicle and I'm glad we went through this journey with Key West Ford and Jeff.
This was one of the best experiences I have had at a dealership. Thanks to Jag, Nick, and Mike for their help getting me into a great vehicle.
Got my dream car with a very good deal
One of my best experience ever, staff is so kind , also deals are awesome. They helps me a lot to get my dream car within my budget. Big thanks to peter olson.
Honest and a pleasure to wok with.
I bought a used truck which needed a bit of service. Key West Ford did not hesitate to insure the truck lived up to what they promised.
Efficient and Courteous!
I moved to Vancouver from Toronto and was in need of a truck. Pete was able to source one that I was looking for from Alberta and had it delivered quickly and was very communicative in terms of delivery status throughout. He was even kind enough to send me some recommendations for places to go around New West with me being new to the area. Thanks Pete!
Prestige Concierge Service For Seattle
The INFINITI of Tacoma Difference
Too busy to come in for a test drive? Don't want to bother with the typical dealership experience? Thanks to our exclusive Concierge Service, you won't have to! Let us schedule a demonstration at your home or work.
You can organize your next new car purchase (or lease) remotely with help from our team. Only three easy steps separate you from the ultimate luxury ride:
Pick out the INFINITI you want - we boast hundreds of Q50, Q60, Q70, and other premium platforms. Find the one that is tailored for your needs with help from our expert staffers (we’ll offer spec comparisons, pricing information, and more to ensure full confidence in your decision).
Choose a convenient drop-off time - we'll happily arrange a delivery to your home, office, or another predetermined location. It will be our pleasure to adapt to your scheduling needs.
Bring a pen - we'll have all of the necessary paperwork ready for your signature.
You’ll never need to set foot in our showroom! Every lease, loan, and purchase can now be conducted entirely off-site - ensuring a seamless (and fast) shopping experience.
Have a trade? That's no issue! We offer Kelley Blue Book Instant Cash - an exclusive service that allows our customers to verify the value of their vehicles. When paired with our Shares Program (which ensures maximum profits), we guarantee your satisfaction. We’ll even take your old car away when delivering your new one.
INFINITI of Tacoma strives to provide our customers with the options they deserve - and our Concierge Service will bring convenience to the Washington market. To request further information (or to start the purchasing process) contact us today!
Since its inception the Shares Program has promised value to Western Washington drivers - allowing them to achieve market-leading profits and seamless sales. This process has served as a way to refine automotive shopping, and...
In the great re-sale debate one question looms above the rest - does the use of aftermarket parts hurt the value of a car? Critic toss around percentages and estimations, trying to determine how much potential profit can be lost;...
The definitions are clear. The mathematics, however, are not.INFINITI of Tacoma knows that potential Shares Program customers understand how diminished value can impact their cars’ overall worth - but we also recognize that...
There are few challenges more daunting to conquer than diminished value. INFINITI of Tacoma knows that drivers seeking to optimize their profits will struggle with this process - battling against both wary buyers and car history...
The accident was months ago - a quick collision, a loud shriek of tires. There were (thankfully) no injuries, but you were forced to make several repairs to your car. The fascia had been cracked; the windows had been broken; and...