Shopping a used sporty SUV for my wife met with Robert Klaus who did a great job on intro and test drive. Came back next day and completed the deal with Micheal and Michelle in finance. Peter Olson worked with Robert behind the scenes coordinating the whole adventure. Painless process, friendly low pressure easy to deal with folks. the whole team came out to see my wife off in her new car including all the management team and the owner himself, all stood there in the pouring rain to watch her drive away! Highly recommend Robert and Peter if youre out car shopping. old fashioned personal service gets it done.
My experience at Key West Ford
I will share here my experience with Key West Ford. I have spent more than 7 hours with Mr. Peter olson (salesman), he was incredibly patient with me, showed me more than 12 possibilities of vehicles (in my budget). After we pick some cars he took me to do 5 test drives with the vehicles what really helped me so much on my choice.
Today I just pick up my car at Key West Ford just all clean (little issues on the vehicle were fixed just as promissed to me) and with fuel only for me to drive. I would like to thank Mr Peter Olsen and Key West Ford Team.
Thank you so much.
Great service and price
Jeff spent a long time with us and was very friendly and patient without being pushy. We purchased a used car, and on delivery he noticed a warning light in the dash. The dealership took care of it promptly. After driving for a few weeks we’re very happy with our car. Highly recommended!
Friendly, honest and fast.
Sasha was great to deal with. He was informative, friendly and fun to deal with. He wasnt pushy at all. They were fair about pricing and the whole process was easy and quick. Nicholas who did my fianancing was a pleasure to deal with and I would have to say overall this was the best experience buying a new vehicle I have had.
Outstanding Customer Service & Popcorn
From the second I pulled into the parking lot the experience started... I was greeted as soon as I exit my vehicle and was shown vehicles that I was interested in... Customer Service is key for me and when I didn't received it to my standards at another dealership which was closer to home, I decided to try Key West Ford... I am happy to say that I made a smart decision and needless to say I left with a new vehicle that I'm very happy with... If you are looking for a new vehicle I highly recommend Key West Ford...
Organized and Quick
Second time buying a new truck with the guys at Key West Ford. I'm a busy person and they worked hard while I was unavailable to finalize my truck purchase. Peter Olson worked especially hard for me and I received what I asked for. Thank you!
The salesman was nice
I was so pleased with my experience here. I had my kids with me and it could have been worse. Arash was lovely to deal with. I didn’t feel like the manager really got us.
Great Better then before. Keep the good work up.
It was a great pleasure to have a sales person care about me as a client. The other workers at Keywest Ford were very present to deal with too. In the past the after care service was not good. Keywest has change for the the better. Sales people like Peter Olson are need in the car sales industry. Peter went above and beyond to make my experience to be a great one. I would recommend if you are look for a vehicle to go see Peter at Keywest ford. The team members At Keywest ford were very different to deal with compared to my last few experiences. The new team were great. Keep the good work up.
Excellent customer service!
Highly recommend Peter Olsen for sales. Super helpful and very authentic. Definitely one of my best experiences thus far.
Thank You, Peter!
I had a very pleasant purchase experience at Infinity of Tacoma! Hannah was a pleasure to work with! And I was impressed with her level of customer service and product knowledge! I would highly recommend Infinity of Tacoma and Hannah if you’re in the market for a great vehicle!
Brad, we’re so happy Hannah took such good care of you.
If you’re impressed with our recent customer experiences, give us a call so we can find out how we may assist in your search for a new or pre-owned luxury machine!
Every week, here at INFINITI of Tacoma we work diligently to ensure all our patrons are taken care of and satisfied with their experience. Recently, we received this amazing review from Todd Gilman that we just had to share:
Purchased a used car from these folks over the weekend. I don't usually review, but the experience was worth it.
My sales guy, Ossman Jibril, was helpful, honest and answered all my questions. I went in having already done the research on the car (recommended whenever car hunting). All said and done, the price was absolutely fair.
Having bought, sold and owned many cars over the years, no joke this was the first positive experience I've had with a dealership. I wouldn't hesitate to shop here again.
Brandon is one of the best service representatives and very professional. He accommodates my schedule, and loaner and services needs. I would highly recommend Fife Infiniti and working with Brandon for any services.
If you want to have a superior buying experience like Katherine above, contact us today!
We work tirelessly here at INFINITI of Tacoma to offer superlative service to all our patrons. We’ve been profoundly fortunate to come into contact with wonderful families and individuals throughout the Seattle area—some of whom have been kind enough to drop us a line about their experience. We’ll be sharing their stories each week here on our new testimonials blog!
Here’s what Stephanie Fattal had to say about her experience on November 28, 2008:
We just purchased a vehicle today from you guys! I can’t say enough about the friendliness, and efficiency of the staff and process in general! Clayton was exceptionally friendly, and helped us out while having our 3 children there. Kept us up to date and provided all the information we needed to keep this buying experience seamless. Ariel went above and beyond on her day off to ensure our process went so smoothly. We showed up today and everything was ready and we were in and out in no time! Thank you guys, appreciate your help!
Thanks so much for the kind words, Stephanie!
If you’re in the market for a new or pre-owned INFINITI, check out our new arrivals or give us a call to discuss our luxurious options!