INFINITI of tacoma at fife


INFINITI of Tacoma at Fife JD Power award
SALES: (888) 548-7711
SERVICE: (888) 472-2650
PARTS: (888) 472-2650
 
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Sales
Fantastic dealer!
55
From first contact to the end, it was a smooth and awesome experience at Key West Ford. I inquired to the sales rep Kai through AutoTrader the day before about a 2008 Jeep Patriot. Within hours I got a response, and we scheduled a test drive next day. Following day Kai was awesome and texted me his ETA to the dealership, and made sure I was taken care of before I even came in. The test ride was smooth, and I loved the car and price. The finance rep Gurj was also fantastic, worked around some technicalities with the financing and got me on the road in no time. Within a few hours, everything was sealed and I drove home with the Jeep. Thank you Kai, Gurj, and everyone else who took care of me today. I appreciate the transparency, friendliness, and professionalism from everyone.
Sales
Great service from Pete & Brian
4.65
We bought two used cars, one from Brian and one from Peter. Both took their time to search for the right car and we went with each car on a test drive.
Sales
Best dealership
55
Peter Olson was very helpful with everything took his time to explain and show all. Management team was remarkable. This place is a friendly and amazing place to be. Recommend to everyone that want to have a amazing experience like myself.
Sales
2018 Ecosport
55
Great service from the staff a Key West Ford. I was surprised to pick up vehicle with a fill tank of fuel alot of dealerships don't do this anymore.
Sales
Going above and beyond to satisfy
4.85
Peter, while on his day off (what salesperson ever has a day off LOL) spent the entire day trying to find the best fit for us in a used vehicle. After shovelling many cars covered in a foot of snow, we realized that Peter was willing to shovel the whole lot if we could find what we were looking for. What really impressed us was not only his knowledge of the vehicles and the new technology but his desire to find us the vehicle best suited to our needs. Peter helped us narrow down the search and test drive suitable vehicles till we found this comfortable and economical vehicle with more options than we asked for. All the staff involved in our search were friendly, courteous and very helpful
Sales
Buying a truck from Key West Ford was a positive experience.
55
Buying our used truck from Key West Ford turned out to be a hassle free experience for my wife and me. The sales person, Jag Dhillon, and the two managers, Ivan Matulik and Michael Nokes, were professional, courteous and friendly. We encountered no high pressure sales tactics. We also were appreciative of the fact that Ivan allowed us to take the truck to our own mechanic for an inspection and appraisal. The vehicle was more than fairly priced and was in excellent mechanical shape. Their detail crew had the 2010 F150 looking like new. We would have no problem recommending Key West Ford to others.
Sales
Review of sale service
55
I had an exceptional experience dealing with the whole team at key west Ford, especially Jag and Nicholas T. They went above and beyond to help us get our new vehicle!! I would recommend to others for sure.
Sales
Excellent customer service
55
Peter was an ideal salesman. He was friendly, helpful and put us under no pressure. We got a great deal on exactly the right car.
Sales
excellent customer service
55
i googled vehicles, found a truck i was interested in and emailed dealer info request. salesman got back to me next day. went for a test drive and told them i love the truck. they washed, fueled, and did the spay bed liner before i was even ready to pick up!! i was very impressed with the efficiency!! a big thanks to Nick who was able to finance, Ivan the manager and Peter the salesman. would def recommend to friends and family looking to buy vehicle. I love my new truck!

tacoma washingon car trade in sales program

INFINITI of Tacoma
Shares Program Testimonials

 
With every day our Shares Program delivers new profits to the Washington market - and our list of testimonials grows. The response to this trade-in opportunity has been immense, and we're thrilled to serve Tacoma, Seattle, and beyond.
 
We were given such a fair price for our trade in so we didn't expect to receive anything from the share program. We were so happy with the process of buying our QX 50! THEN, totally unexpected we received a check! Best car buying experience ever! Denise and Luis Lucero 

The Shares Program at INFINITI of Tacoma got me over $1,500 back. What a great incentive for customers. Sharing the profit when they sale your trade is a great benefit and helps alleviate the anxiety of thinking they didn’t give you enough for your trade…you get a portion of the profit anyway!!!
Nicely done INFINITI of Tacoma. Dan Chandler


We traded in my our and got a check for over $900 after they sold it to someone else. Who else does That? No Dealership that we’ve ever heard of. Thanks again Joe and the whole staff at Infiniti of Tacoma. Glenn and Tammy R.

My father wasn’t driving anymore. So I needed to sell his car. I really didn’t want to deal with selling it myself but I also wanted to get the most that I could for him. We have an INFINITI and were having it serviced at INFINITI of Tacoma. Mark the General manager came out to thank us for coming in. We got to talking about my Father's car. He told us about their Shares program. So I set up a time with them to look at the car. We came to an agreement on the price, Shortly thereafter my father received another check for $1,278.00. Thanks Again. Alan M.

INFINITI of Tacoma’s shares program is wonderful. We tried for over 3 months to sell our car ourselves. What a giant pain in the neck. We either got offered such a crazy low amount for our car, or they wanted to buy it, but wanted us to carry a contract. ETC.. So we finally decided to take it to Car-Max to get it appraised. We thought that we should get a second opinion. Boy are we happy that we did. So we went over to the Fife area and pulled into INFINITI of Tacoma. We asked if they bought cars, they said yes, but with a twist. They told us about their shares program and then appraised our car. They appraised our car for $800.00 more than Car-Max offered us. and then after they sold it sent us a check for another $732.00.  We would recommend INFINITI of Tacoma to absolutely anyone that has a car that they don’t want to deal with selling themselves. Nicki C.

I had my car advertised on Craigslist, Auto Trader, Cars.com for over 2 months. We probably told 30 people that we did not want to take a car in trade, and that we didn’t want to take payments from anyone. We just wanted to be cashed out. Not to mention the absolute ridiculous offers that we received... We saw a post on Facebook that talked about their vehicle shares program. So I called and talked to Joey Paulhus the used car manager. He explained it in detail and set up a time for us to bring the car down for an inspection and appraisal. We agreed on the price, it was even more than we had been offered on the open market, and they paid us that day. It has only been a couple of weeks but hopefully we will be getting some more $. We are very happy that we went to INFINITI of Tacoma and even happier that we don’t have to try and sell our old car anymore. Thanks again. Linda and Jim N.

We couldn’t be happier with our experience at INFINITI of Tacoma. It was hands down the best experience that my husband and I have ever had at a car dealership. Ariel, and Clayton were wonderful to work with. There was zero pressure. In fact their staff is all non-commission, not to mention everything they sell comes with a 5 day 100% money back guarantee. And our INFINITI came with a no cost to us lifetime powertrain coverage. They also gave us more for our trade in than it was appraised for at their competitor, Plus on top of that we have a chance to get even more money back with their shares program when they sell our old Infiniti. We would definitely Recommend INFINITI of Tacoma and their entire staff to anyone who is in the market for a car. Jeanie and Tom W.

I have bought many cars over the years. And my experiences have been all over the map, but I can honestly say that this was the absolute best experience that I have ever had at any car dealer. Everyone there from my salesperson Ossman, the General sales manager Joe, and even the facilities manager Scott were a pleasure to deal and talk with. I had been shopping so I already had an idea of how much the car I was going to trade in was worth. They had already explained their vehicle shares program to me, but I was a little skeptical at first. But they appraised my car for what I had been offered elsewhere and they sold it fairly quickly as well. INFINITI of Tacoma’s shares program is the real deal, and I would highly recommend them to anyone in the market for a car. Thanks again for making it easy and enjoyable. Mimi M.

We can honestly say that this was by far the most relaxing and enjoyable car buying experience that we have ever had. Shopping for cars usually isn’t very fun, especially if you get a pushy salesman. But their sales staff is not paid on commission. Probably why they are not pushy. Hannah, Joe, and Ariel made us feel right at home from the beginning. They told us upfront that they would not push us into buying something we didn’t want, and that every car they sell comes with a 5 day money back guarantee. We liked that! We drove the 2 cars that we saw online. Compared to the condition of the other cars that we previously looked at theirs was much nicer. Not to mention it came with a free Lifetime powertrain warrant at no cost to us. We liked that as well. And then the real topper was their shares program. When they sold our old car we got back $862.00 that we would not have if we had trade it elsewhere. We can’t thank the Team at INFINITI of Tacoma enough. You made buying a car fun again! Heather and Joseph W.


By far the most comfortable that we have ever been at a car dealership. We called first to verify that the car was still there, they assured us that it was and that they would have it already to go when we arrived. That was not the case at the dealer we originally went to. In fact the car we called on wasn’t even there when we arrived, and they tried to sell us something else that we weren’t even remotely interested in. We couldn’t get out of there fast enough! From the moment we arrived at INFINITI of Tacoma we felt right at home. The car was ready for us to check out, and Clayton answered all of our questions. They do not pay their employees on commission and that was obvious by the way they conducted themselves. The whole experience was transparent and stress free. We would highly recommend Clayton, and the whole team at INFINITI of Tacoma. I forgot to mention the best part once our old INFINITI sold we got another $980 from their Shares Trade In Program. Mellissa and Thomas Stromberg.

We have purchased many cars over the years and I can honestly say that this was by far the best car buying experience that we have ever had. We didn’t even know about the vehicle trade in program until we arrived and let them know that we wanted to trade in our old car. Getting $850+ dollars back when they sold our old car was a great bonus and surprise. Osman, Joe and Ariel made the whole process quick and painless. Not pushy at all: in fact quite the opposite. Thank you! Sandy and Curt Cramer.

I can’t begin to express my gratitude to the whole staff at INFINITI of Tacoma for their laid back approach and thoughtfulness. Buying a car was something that I was scared of and not looking forward to. Their Shares Program saved me $1200 that I wouldn’t have gotten going elsewhere. Ariel and Hannah were very patient with me and made sure that I was comfortable. I 100% recommend INFINITI of Tacoma to absolutely anyone who is in the market for a car. Lisa Whitlock.

Easiest auto purchase ever! The SUV that we wanted was exactly as they described over the phone. The price was great. How refreshing. No pressure, straight forward, and very courteous as well. On top of all that they share the profit with the customer when they re-sell their old car. We have never heard of that before. Receiving a check for our trade in once they resold it was fantastic! I would, and do highly recommend INFINITI of Tacoma. Roslyn and Jimmy Walker.

Absolutely the best car buying experience. Great staff, no pressure, Joe and Ariel made the whole process fast and easy. They gave us the same trade in value that we were quoted at the other dealer, but with their share the profit program we have a chance to get even more $ back when they sell are old car. It was definitely well worth going to INFINITI of Tacoma. Thanks! The Watson Family.


I usually don’t ever leave reviews butm after receiving my shares check, I felt compelled to do so. I have purchased and traded numerous vehicles over the last 40+ years and I have never heard of a dealer that offered anything like this. What a great concept. Definitely recommend. John Donnelly.

My husband and I shopped all 3 INFINITI dealers before making our purchase. And we can honestly say that this was the first time that we have ever really felt totally comfortable buying a car. They were so pleasant and relaxed. We traded in our car and purchased a new one from them. When they sold our old car, our portion of the shares was 1312.00. My husband and I were not only surprised but elated when the check arrived. Absolutely recommend. Lydia and Geoffrey Anderson. 

No one else offers anything like this in the market. I checked! Great program and I can speak from experience it’s the real deal. My father is no longer driving so I offered to help him sell his truck. After shopping around I came across their shares program. I went to CarMax and got the truck appraised before going over to INFINITI of Tacoma. Not only did they pay my father $700.00 more than CarMax, (but) when they sold his old truck, he got another $983.00 from their Shares Program. Warren Knutson.

My husband and I have recommended INFINITI of Tacoma and their shares program to all of our friends and family. The best experience we have ever had buying a car. Marlene and Steve Bennett.

Buying a car is stressful enough, but selling one myself was even worse. I finally got tired of all the crazy low offers and rude people. So I started to research dealers that purchase used cars. I came across INFINITI of Tacoma’s shares program, called to verify the validity, and set up a time to get my car appraised. They were ready for me when I arrived. They actually paid me more than most of the offers that I received when I was trying to sell it myself. Very nice staff and NO pressure whatsoever. Would recommend. Victoria Hamilton-Byrnes.


Shop around. You will be glad you did! They gave us more than Car-Max and then sent us another 1400. Plus, they were so easy to deal with! Have already recommended to friends and family. Thanks, INFINITI of Tacoma! Christopher and Lisa Stuhrman.

They gave me a good price for my car and paid me for it the same day. Less than a month later, they gave me another 762.00 after they sold it! Rodger Wicks.

The $ that they save on all expenses of having to travel to buy cars allows them to offer this! Makes perfect sense. However, I still shopped around my car that I was trading in to make sure that they were giving me a good price for it. I received a very good trade-in value upfront and 1100+ back after they sold it. 10 STARS!! Virginia Grienke.

Their free lifetime warranty on INFINITIs that my local dealer didn’t offer is why we went there in the first place. At that time, we knew nothing about their trade in shares program. They explained it in detail when we arrived and appraised our car. The price on our trade-in and on the car we wanted to purchase was right in line with our local INFINITI dealer. But, when they sold our old car, we got another check for 1244.00. We are believers! Thanks again! Lori and William Jenson.


We shopped all 3 INFINITI dealers. INFINITI of Tacoma had very good upfront pricing, and they didn’t try to push us into anything that we didn’t want. We can’t say the same for their competition. Since we live in the north end we didn’t want to make the drive; but. when we heard about their vehicle Shares Program, we decide to make the drive. They appraised our trade-in for more than their competition did and then sent us another check when they sold the car we traded in. GREAT experience. Thanks again. The Anderson Family.

If you think about it this program makes perfect sense. Everyone on the planet is advertising that they want to buy your car. INFINITI of Tacoma is no different. They need inventory and what they offer blows the competition out of the water. I got a bid from Car-Max and asked if they would offer the same program, and they thought that I was NUTS! I told them that INFINITI of Tacoma did, and they said that they didn’t and couldn’t offer anything like that. Maybe someone else offers this, but I have never heard of it. Steve, Joe, and Mark are fun and easy to deal with. Curtis Hahn.

Trade your car in there and, when they sell it, they share the profit with you. That is exactly what happened for us. We traded in our Toyota for a new INFINITI and, sure enough, we received another check from them after they sold our old car. Our experience from beginning to end was wonderful. Tari was a pleasure to deal with. Will recommend. Shirley and Michael Jones.

We were so impressed with everyone there and the way we were treated that we chose to purchase there instead of our local INFINITI dealer. We got so much more for our $: free lifetime warranty and the best of all was their Shares Program, which at first we thought was a gimmick until we visited their site and saw all the people with their checks. They sold our old car and sent us our shares check. We are INFINITI of Tacoma customers for life. Best experience EVER at a car dealer. Thanks again. Susan and Lawrence Zegar.

We sold our INFINITI G-37 with only 28,000 miles on it through their Shares Program. They paid us that day and over $1500 more when they sold our old G-37 less than 3 weeks later. Robert Lind.


Easiest transaction ever! Not to mention the 1200+ we got back after they sold our old car that we traded in. We will definitely recommend INFINITI of Tacoma to all of our friends and family. Stuart and Lilith Underwood.

Of course, like many people, we were SKEPTICAL at first. We were expecting them to really try and sell us a car when we got there; but, within a few minutes of being there, we realized that all they were really interested in was trying to purchase our car. They appraised our car and gave us an offer of what they would pay for our car. Their offer was higher than the two other offers that we already received. So selling them the car was an easy decision. Less than 2 weeks later we were notified that our old car had been sold, and we had a check for over $1300.00 coming our way for our portion of their Shares Program. So we can say without a doubt that their Shares Program is for real! They were all very professional and very friendly. Never once did my husband and I feel any pressure. Will recommend! Michelle and Jerry Oliver.

They appraised my car and gave me an offer that was good for 7 days. So I decided to shop around. I found one more dealer that said they would match their offer. When I asked them if they offer a similar program to INFINITI of Tacoma’s Shares Program, they looked at me as if I was crazy and making this up. They pulled up INFINITI of Tacoma’s website while I was still there. They told me that they had never heard of anyone that offers anything like this. I called Steve at INFINITI back and accepted their offer. They had a check all ready for me when I arrived and even drove me home. Six weeks later they notified me of the sale of my old car and that a 1332.00 check was heading my way. BELIEVE ME: they really do this. I suggest that you shop around before selling your car. I am sure glad that I did! John McCarter.

Our first instinct was there must be some angle. So I called first to verify that their Shares Program was for real with no contingencies and they assured me there were no costs or fees associated with their program. Their used car manager, Joe Paulhus, said that many of their shares customers felt that way at first and that they urge their customers to shop around to compare for ourselves. So we took their advice and had our car appraised at 2 other dealerships. Car-Max was the lowest offer that we received. Since theirs was the highest it was an easy decision so we sold it to them. And, to our surprise, we picked up an additional $900+ after they sold our old car. We would definitely recommend INFINITI of Tacoma. Steven and Lisa Washington.

 

INFINITI of Tacoma Shares Program News

INFINITI Of Tacoma Delivers Premium Trade-In...
by shares-program-blog, March 18, 2019, 9:37 am
The customer experience rarely proves positive - with dealerships burdening every trade-in with an excess of contract negotiations and circular logic. Nothing is easy; everything is frustrating; and the entire process leaves...
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INFINITI Of Tacoma Delivers Over $70,000 In...
by shares-program-blog, March 9, 2019, 9:04 am
It’s a milestone we never expected - but are certainly grateful for. INFINITI of Tacoma has delivered over $70,000 in Shares Program payouts! We’ve watched as our profits have expanded throughout the months; and, with every...
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INFINITI Of Tacoma Provides Region-Wide Value
by shares-program-blog, February 27, 2019, 6:29 am
Patience is a virtue - but not an easy one. You prefer decisions to be quickly made and immediately resolved, with hesitation viewed always as the enemy. Traveling more than few miles, therefore, to trade-in your car seems a...
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INFINITI Of Tacoma Offers Exceptional Trade-In...
by shares-program-blog, February 25, 2019, 11:49 am
With each month our Shares Program delivers value to Tacoma - with over $60,000 in total rewards earned. We seek to provide drivers with the dollars they deserve, pairing market-leading appraisals with exclusive profits; and we...
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INFINITI Of Tacoma Emphasizes Customer Service...
by shares-program-blog, February 25, 2019, 11:34 am
History often repeats itself - and, as you slink into a dealership, you find yourself afraid that this will happen now. Your past experiences have proven less than ideal. Stress was high; pressure was relentless; and you made...
Read More