INFINITI of tacoma at fife


INFINITI of Tacoma at Fife JD Power award
SALES: (888) 548-7711
SERVICE: (888) 472-2650
PARTS: (888) 472-2650
 
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Sales
Promised great service and delivered.
55
Shopping a used sporty SUV for my wife met with Robert Klaus who did a great job on intro and test drive. Came back next day and completed the deal with Micheal and Michelle in finance. Peter Olson worked with Robert behind the scenes coordinating the whole adventure. Painless process, friendly low pressure easy to deal with folks. the whole team came out to see my wife off in her new car including all the management team and the owner himself, all stood there in the pouring rain to watch her drive away! Highly recommend Robert and Peter if youre out car shopping. old fashioned personal service gets it done.
Sales
My experience at Key West Ford
4.85
I will share here my experience with Key West Ford. I have spent more than 7 hours with Mr. Peter olson (salesman), he was incredibly patient with me, showed me more than 12 possibilities of vehicles (in my budget). After we pick some cars he took me to do 5 test drives with the vehicles what really helped me so much on my choice. Today I just pick up my car at Key West Ford just all clean (little issues on the vehicle were fixed just as promissed to me) and with fuel only for me to drive. I would like to thank Mr Peter Olsen and Key West Ford Team. Thank you so much. Dário Zumerle
Sales
Great service and price
55
Jeff spent a long time with us and was very friendly and patient without being pushy. We purchased a used car, and on delivery he noticed a warning light in the dash. The dealership took care of it promptly. After driving for a few weeks we’re very happy with our car. Highly recommended!
Sales
Friendly, honest and fast.
55
Sasha was great to deal with. He was informative, friendly and fun to deal with. He wasnt pushy at all. They were fair about pricing and the whole process was easy and quick. Nicholas who did my fianancing was a pleasure to deal with and I would have to say overall this was the best experience buying a new vehicle I have had.
Sales
Outstanding Customer Service & Popcorn
55
From the second I pulled into the parking lot the experience started... I was greeted as soon as I exit my vehicle and was shown vehicles that I was interested in... Customer Service is key for me and when I didn't received it to my standards at another dealership which was closer to home, I decided to try Key West Ford... I am happy to say that I made a smart decision and needless to say I left with a new vehicle that I'm very happy with... If you are looking for a new vehicle I highly recommend Key West Ford...
Sales
Organized and Quick
55
Second time buying a new truck with the guys at Key West Ford. I'm a busy person and they worked hard while I was unavailable to finalize my truck purchase. Peter Olson worked especially hard for me and I received what I asked for. Thank you!
Sales
The salesman was nice
35
I was so pleased with my experience here. I had my kids with me and it could have been worse. Arash was lovely to deal with. I didn’t feel like the manager really got us.
Sales
Great Better then before. Keep the good work up.
55
It was a great pleasure to have a sales person care about me as a client. The other workers at Keywest Ford were very present to deal with too. In the past the after care service was not good. Keywest has change for the the better. Sales people like Peter Olson are need in the car sales industry. Peter went above and beyond to make my experience to be a great one. I would recommend if you are look for a vehicle to go see Peter at Keywest ford. The team members At Keywest ford were very different to deal with compared to my last few experiences. The new team were great. Keep the good work up.
Sales
Excellent customer service!
55
Highly recommend Peter Olsen for sales. Super helpful and very authentic. Definitely one of my best experiences thus far. Thank You, Peter! Sincerely Joeleen Toback

tacoma washingon car trade in sales program

INFINITI of Tacoma
Shares Program Testimonials

 
With every day our Shares Program delivers new profits to the Washington market - and our list of testimonials grows. The response to this trade-in opportunity has been immense, and we're thrilled to serve Tacoma, Seattle, and beyond.
 
We traded in my our and got a check for over $900 after they sold it to someone else. Who else does That? No Dealership that we’ve ever heard of. Thanks again Joe and the whole staff at Infiniti of Tacoma. Glenn and Tammy R.

My father wasn’t driving anymore. So I needed to sell his car. I really didn’t want to deal with selling it myself but I also wanted to get the most that I could for him. We have an INFINITI and were having it serviced at INFINITI of Tacoma. Mark the General manager came out to thank us for coming in. We got to talking about my Father's car. He told us about their Shares program. So I set up a time with them to look at the car. We came to an agreement on the price, Shortly thereafter my father received another check for 1278.00. Thanks Again. Alan M.

INFINITI of Tacoma’s shares program is wonderful. We tried for over 3 months to sell our car ourselves. What a giant pain in the neck. We either got offered such a crazy low amount for our car, or they wanted to buy it, but wanted us to carry a contract. ETC.. So we finally decided to take it to Car-Max to get it appraised. We thought that we should get a second opinion. Boy are we happy that we did. So we went over to the Fife area and pulled into INFINITI of Tacoma. We asked if they bought cars, they said yes, but with a twist. They told us about their shares program and then appraised our car. They appraised our car for $800.00 more than Car-Max offered us. and then after they sold it sent us a check for another $732.00.  We would recommend INFINITI of Tacoma to absolutely anyone that has a car that they don’t want to deal with selling themselves. Nicki C.

I had my car advertised on Craigslist, Auto Trader, Cars.com for over 2 months. We probably told 30 people that we did not want to take a car in trade, and that we didn’t want to take payments from anyone. We just wanted to be cashed out. Not to mention the absolute ridiculous offers that we received... We saw a post on Facebook that talked about their vehicle shares program. So I called and talked to Joey Paulhus the used car manager. He explained it in detail and set up a time for us to bring the car down for an inspection and appraisal. We agreed on the price, it was even more than we had been offered on the open market, and they paid us that day. It has only been a couple of weeks but hopefully we will be getting some more $. We are very happy that we went to INFINITI of Tacoma and even happier that we don’t have to try and sell our old car anymore. Thanks again. Linda and Jim N.

We couldn’t be happier with our experience at INFINITI of Tacoma. It was hands down the best experience that my husband and I have ever had at a car dealership. Ariel, and Clayton were wonderful to work with. There was zero pressure. In fact their staff is all non-commission, not to mention everything they sell comes with a 5 day 100% money back guarantee. And our INFINITI came with a no cost to us lifetime powertrain coverage. They also gave us more for our trade in than it was appraised for at their competitor, Plus on top of that we have a chance to get even more money back with their shares program when they sell our old Infiniti. We would definitely Recommend INFINITI of Tacoma and their entire staff to anyone who is in the market for a car. Jeanie and Tom W.

I have bought many cars over the years. And my experiences have been all over the map, but I can honestly say that this was the absolute best experience that I have ever had at any car dealer. Everyone there from my salesperson Ossman, the General sales manager Joe, and even the facilities manager Scott were a pleasure to deal and talk with. I had been shopping so I already had an idea of how much the car I was going to trade in was worth. They had already explained their vehicle shares program to me, but I was a little skeptical at first. But they appraised my car for what I had been offered elsewhere and they sold it fairly quickly as well. INFINITI of Tacoma’s shares program is the real deal, and I would highly recommend them to anyone in the market for a car. Thanks again for making it easy and enjoyable. Mimi M.

We can honestly say that this was by far the most relaxing and enjoyable car buying experience that we have ever had. Shopping for cars usually isn’t very fun, especially if you get a pushy salesman. But their sales staff is not paid on commission. Probably why they are not pushy. Hannah, Joe, and Ariel made us feel right at home from the beginning. They told us upfront that they would not push us into buying something we didn’t want, and that every car they sell comes with a 5 day money back guarantee. We liked that! We drove the 2 cars that we saw online. Compared to the condition of the other cars that we previously looked at theirs was much nicer. Not to mention it came with a free Lifetime powertrain warrant at no cost to us. We liked that as well. And then the real topper was their shares program. When they sold our old car we got back 862.00 that we would not have if we had trade it elsewhere. We can’t thank the Team at INFINITI of Tacoma enough. You made buying a car fun again! Heather and Joseph W.


By far the most comfortable that we have ever been at a car dealership. We called first to verify that the car was still there, they assured us that it was and that they would have it already to go when we arrived. That was not the case at the dealer we originally went to. In fact the car we called on wasn’t even there when we arrived, and they tried to sell us something else that we weren’t even remotely interested in. We couldn’t get out of there fast enough! From the moment we arrived at INFINITI of Tacoma we felt right at home. The car was ready for us to check out, and Clayton answered all of our questions. They do not pay their employees on commission and that was obvious by the way they conducted themselves. The whole experience was transparent and stress free. We would highly recommend Clayton, and the whole team at INFINITI of Tacoma. I forgot to mention the best part once our old INFINITI sold we got another $980 from their Shares Trade In Program. Mellissa and Thomas Stromberg.

We have purchased many cars over the years and I can honestly say that this was by far the best car buying experience that we have ever had. We didn’t even know about the vehicle trade in program until we arrived and let them know that we wanted to trade in our old car. Getting 850+ dollars back when they sold our old car was a great bonus and surprise. Osman, Joe and Ariel made the whole process quick and painless. Not pushy at all: in fact quite the opposite. Thank you! Sandy and Curt Cramer.

I can’t begin to express my gratitude to the whole staff at INFINITI of Tacoma for their laid back approach and thoughtfulness. Buying a car was something that I was scared of and not looking forward to. Their Shares Program saved me $1200 that I wouldn’t have gotten going elsewhere. Ariel and Hannah were very patient with me and made sure that I was comfortable. I 100% recommend INFINITI of Tacoma to absolutely anyone who is in the market for a car. Lisa Whitlock.

Easiest auto purchase ever! The SUV that we wanted was exactly as they described over the phone. The price was great. How refreshing. No pressure, straight forward, and very courteous as well. On top of all that they share the profit with the customer when they re-sell their old car. We have never heard of that before. Receiving a check for our trade in once they resold it was fantastic! I would, and do highly recommend INFINITI of Tacoma. Roslyn and Jimmy Walker.

Absolutely the best car buying experience. Great staff, no pressure, Joe and Ariel made the whole process fast and easy. They gave us the same trade in value that we were quoted at the other dealer, but with their share the profit program we have a chance to get even more $ back when they sell are old car. It was definitely well worth going to INFINITI of Tacoma. Thanks! The Watson Family.

 

INFINITI of Tacoma Shares Program News

INFINITI Of Tacoma Delivers Zero-Pressure Sales...
by shares-program-blog, January 16, 2019, 9:28 am
It’s an unfortunate trade-in truth. High-stress tactics and intense sales teams dominate the dealer experience, urging drivers to make decisions at a rapid pace. There’s no time to think; there's no chance to breathe. Instead...
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INFINITI Of Tacoma Simplifies The Vehicle...
by shares-program-blog, January 16, 2019, 9:09 am
Too few seconds define your day. Why then would you waste time battling online listings and tedious phone calls while trying to sell your car?INFINITI Of Tacoma knows that the automotive market proves difficult to conquer - with...
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INFINITI Of Tacoma Embraces All Vehicles With...
by shares-program-blog, January 7, 2019, 5:04 am
It’s a series of disappointments - with you trekking to dealerships, trying to convince them of your vehicle’s worth. No salesman seems impressed, however, and you find yourself facing rejections, hesitations, and (worse)...
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INFINITI Of Tacoma Brings ‘KBB’ Value To...
by shares-program-blog, January 7, 2019, 4:48 am
There are few certainties in life - with each day forcing you to endure fickle patterns and changing trends. Adapting proves essential… and exhausting, leaving you craving some form of assurance.INFINITI of Tacoma is proud to...
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INFINITI Of Tacoma Promises Top Appraisal Value...
by shares-program-blog, December 17, 2018, 7:26 pm
The number is… underwhelming. You stare at a piece of paper - noting the collection of zeros and decimal points, weighing their worth in your mind. A dealer assures you that this is the best possible appraisal you can hope to...
Read More